How does automating customer service save money?
Do you guys know if customer service automation saves money or not? I want to implement it in our company, but I'm still hesitant because of the cost. What do you think?
- 2 replies
- Emily Clark @Helen09
Another way to reduce waiting times and speed up customer service is to hire more employees. This is not always possible for your business. Maybe you're just starting out and funds are limited, maybe hiring is slow. Automating customer service allows you to work convincingly and efficiently with a smaller team https://newmediaservices.com.au/pros-and-cons-of-customer-service-automation/.